Apple Business Chat And New Website With Live Inventory Updates
For Immediate Release
March 2, 2021
Contact: Jill Byrd, 210-501-4288, Jill@JillByrdPR.com
Apple Business Chat and New Website Engages Shoppers On-Demand
at Office Furniture Liquidations
Real time updates provide customers with new item alerts within minutes of arrival
SAN ANTONIO — Office Furniture Liquidations is making customer service and engagement even easier with Apple Business Chat, a new website with real time inventory updates, new item text notifications, and Facebook Live shopping and purchasing.
Office Furniture Liquidations (OFL) offers quality commercial grade and hotel furniture at liquidation prices. The surge in demand for chairs and desks for home offices due to the COVID-19 pandemic led OFL to nearly perfect the online furniture shopping experience with remote, digital and social media browsing and purchasing.
“Our business model has helped businesses downsize their office space and employees create productive work-from-home offices,” OFL CEO Erik Darmstetter. “The addition of our new website live inventory, the first in the city for a used and new furniture company, allows us to update our digital showroom within minutes of new items arriving off the trucks daily. We also added an option that allows customers to set up text alerts for items they are searching for.”
Apple Business Chat enables OFL to answer customer questions natively in iMessage, secure purchases, and manage payments via Apple Pay. It allows Apple users to find OFL in Apple Maps, start iMessage conversations about furniture specifications from Safari, Maps, Search, and Siri.
The addition of Apple Business Chat and live inventory updates as items arrive or purchased during business hours Monday through Friday enhances the standard texting options available as well as the messaging options for Android users through Google and Google Maps.
“I was able to purchase a Steelcase Leap V2 chair easily and for much much less than retail value,” Laura Serafine said. “It was easy to use the website, and extremely easy to pick up the chair. They even placed it on my trunk for me. I was also very pleased to see how many COVID precautions were being followed.”
Since the January 9 launch of Apple Business Chat, the website experienced a 188 % increase in users when compared to the prior three months. To support this growth, seven OFL team members respond to inquiries via the texting platform. Deliveries by in-house team members year-to-date has jumped 123% compared to the final two months of 2020 as a result of the increase in overall sales traffic.
About Office Furniture Liquidations
Founded in 2014, Office Furniture Liquidations offers commercial grade office and hotel furniture designed to outfit an office with desks, chairs, tables, bookcases, file cabinets, supplies, and more. Premium prices were already paid by the original owners, so buyers of liquidation items receive significant discounts while getting many years of useful life out of the products. Visit us at our 45,000 square foot showroom in San Antonio, at www.officefurnituresa.com, or on Facebook.
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